Ordering Methods

1. Through our website www.xrwmatopwleio.gr

Find the products you are interested in on xrwmatopwleio.gr and add them to your cart. Once you complete your selection, go to your shopping cart and fill in the required details to finalize your order. You will need to choose your payment method, invoice type, and provide your personal details. After completing the process, you will receive a confirmation email.

2. Via our Call Center
You can place your order by phone at 210-6634343 from Monday to Friday, 10:00 AM – 6:00 PM, or by fax at 210-6025045, 24/7.

3. Via e-mail
You can send an e-mail 24/7 to info@xrwmatopwleio.gr to express your interest in a product, and we will contact you immediately.

4. At the xrwmatopwleio.gr store
Xrwmatopwleio is located at: L. Kiafas, Spata Attikis, PC 19004.

We recommend contacting us in advance regarding the products you are interested in so we can check their availability.

Note: Product prices listed are valid exclusively for online orders, provided the order has been placed electronically.

 

Warranty

At xrwmatopwleio, our top priority is your satisfaction. To achieve this, we συνεργate with leading and well-established companies.
We carefully select the products we offer to ensure they meet all safety standards. All our products come with a warranty, the terms of which may vary depending on the manufacturer, who is responsible for handling any issues.

Most of our products include a 1-year warranty, unless otherwise stated. The exact warranty duration is specified in each product description or on the product packaging.

 

Returns

If you are not satisfied with a product, you have the right to return it within 20 days from the date of receipt. Returns are accepted only if the products have not been used and are in their original condition.

If you return the product to our physical store yourself, there is no additional cost. Otherwise, you will be charged for the shipping cost based on the courier service you choose.

 

Order Cancellation

To cancel your order, you must inform us immediately before it is shipped. Otherwise, shipping costs will be charged.

 

Need Help?

Contact us at info@xrwmatopwleio.gr for any questions regarding refunds or product returns.